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TERMS & CONDITIONS

CUSTOMER CARE

At BLUE RIDGE TIMBERS, we are committed to providing you with high-quality firewood and exceptional customer service. We take pride in our products and strive to exceed your expectations. By purchasing from us, you agree to our terms and conditions, which are as follows:


1. Our firewood is sold by the Bundles, 1/3 Cord, Full Cord or Truckloads
2. We offer delivery services (Certain conditions apply), or you can pick up your order at our location.

(See Delivery and Pick-Up) page for more details.
3. Payment must be made at the time of purchase.
4. We accept CASH/CHECK/VENMO in person, Credit/Debit Cards, PayPal for payment.
5. Our firewood is for personal use.
6. If you are not satisfied with your purchase, please contact us within 24 hours of delivery/pickup to discuss a return or exchange.


Thank you for choosing BLUE RIDGE TIMBERS for all of your firewood needs!      "Kindle The Warmth!"

CONTACT US

At BLUE RIDGE TIMBERS, we are dedicated to providing you with exceptional customer service. If you have any questions or concerns about our products or services, please do not hesitate to contact us. Our customer care team is available Monday through Friday from 9am to 5pm EST.  You can message us here live or contact us by email at Blueridgetimbers@gmail.com. We will do our best to respond to your inquiry within 24 hours.


Thank you for choosing BLUE RIDGE TIMBERS for all of your firewood needs!      "Kindle The Warmth!"

Payment Methods

PRIVACY & SAFETY

At BLUE RIDGE TIMBERS, we take your privacy and safety seriously. We collect and store your personal information only for the purpose of processing your order and providing you with exceptional customer service.
We use secure third-party banking to verify payment and protect your financial information. We also implement industry-standard security measures to protect your personal information from unauthorized access.
We will never share or sell your personal information to third parties without your consent.


Thank you for choosing BLUE RIDGE TIMBERS for all of your firewood needs!      "Kindle The Warmth!'

PAYMENT METHODS

At BLUE RIDGE TIMBERS we accept the following payment methods

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  • Preferred Payments

  • (Cash, Check, Money Order) â€‹

  • Other Payments Accepted

  • Venmo

  • PAYPAL

  • Credit / Debit Cards 

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